Frequently Asked Questions
Why does my cat have behavior problems?
Cats may display behavior issues for many reasons, some of which may not be so evident. Some reasons you may see behavior problems in your cat: genetics, environmental influences, insufficient resources, routine, past experiences, trauma, poor relationships, age, illness, pain and when they need to communicate that their needs are not being met.
We do our best to determine the cause of your cat's behaviors by taking a very thorough background of your cat prior to our session and talking with you further about essential details that help us to see the behavior from a deeper perspective.
*If your cat is behaving in such way because of a medical issue it is important to know that your cat will require medical care from a licensed DVM to treat the issue. Our behavior counseling will NOT replace regular routine medical care from your vet, and will not treat any behaviors as a result of underlying medical issue or illness.
What payment methods do you accept?
Payment is due in full on OR before the day of your first appointment.
In home appointments can pay by cash, check or Debit / Credit Card. All virtual appointments must pay by Credit / Debit Card.
Sorry we do not accept Venmo, PayPal, Cash App, Zelle, Apple Pay, Google Pay or Care Credit.
What is a cat behavior consultation?
A cat behavior consultation is aimed to evaluate the reasons for your cat's behavior while we also help you to understand the behavior through their eyes.
Once we determine what the most probable cause of the behavior may be, our goal is to guide you with the best approaches to resolving the behavior.
How do you "fix" my cat's problems?
The process of changing an animal's behaviors is called behavior modification. Behavior modification requires us to look into your cats behavior, understand why it is happening and then decide the best method to work with the behavior.
Starting with a detailed background we begin to dive deeper into your cat's mind to understand their behavior. Once we have identified your cat's behaviors and the reasons for them, we begin to build upon a custom behavior plan tailored to meet you and your cat's needs.
How do I know if this is right for my situation?
The great thing about our services is that almost EVERY cat and family can benefit from working with us. We offer support in many forms, to fit almost any goal.
We welcome you to Call Us and speak directly with your consultant who will answer your questions and then help you with the process of setting up the right session for your situation.
Feel free to check out what our clients are saying HERE!
Do I need to do anything
Absolutely! You have the biggest role in your cat's journey moving forward. After our session, you will need to continually work on the topics we discussed in order for the process to be successful. This may mean taking part in things such as additional play, changing your environment, monitored interactions, and training but don't worry...we aim to make the process as easy as possible.
The more effort YOU put in, the more YOU will get out of this experience.
Can you guarantee results? And if not, what if this doesn't work?
We pledge to provide you and your cat with the most supportive and professional advice to help make every effort towards reaching your goals. It is important to understand that sometimes despite our best efforts, we cannot guarantee the outcome of time working together. We would love to be able to help EVERY cat in EVERY situation - however some cats simply do not respond the way we hope they will with training and behavior modification. Because of this there are no guarantees and no refunds.
For cases in which we are unable to achieve your goals, you may be referred to a qualified Veterinary Behaviorist to review your case and offer additional insights.
How do your prices compare to competitors?
We are proud to offer one of the most affordable cat behavior support options in the U.S.
Our package rates cover many things including taking in your cat's history, your initial appointment, support session(s), a written plan, a follow up call and continued support. We believe in offering an all inclusive experience so that you always have the best care for you and your cat at a rate you can afford.
Do I need to take my cat to you?
We understand that most cat's would prefer to not travel from the comfort of their home, so we made the decision to be a 100% mobile company. All consultations are done in person or virtually so when it is our scheduled appointment time, all you need to do is be there!
Do you offer discounts?
We offer discounts for clients with referrals from:
-Rescues / Shelters
-Animal Care Providers
(In Our Network)
Do you speak at events or can we request you to meet with our team?
Absolutely! We believe knowledge is a gift and we are so happy to help support our community and other professionals. If you are interested in having us - send us an email!
How soon can I expect results?
Each case is unique, but one thing that remains consistent is that the more effort put into your cat's behavior support plan - the better your results often are. Because of this, the sooner you begin working on your plan outline - the sooner you can begin seeing progress. Some clients have reported progress in as little as 1-2 weeks but it is important to understand that results vary.